Contact Us
Have questions or need assistance? We're here to help.
General Support
Use the form below or email us
Refund Requests
refunds@aiproductpix.comResponse Time
Within 24-48 hours
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
How long does it take to generate photos?
Our AI typically generates your 4 professional photos in 10-20 seconds after payment is completed.
What image formats do you accept?
We accept JPG, JPEG, PNG, and WebP formats. Images should be under 10MB for optimal processing.
Can I get a refund if I'm not satisfied?
Due to the instant digital nature of our service, all sales are generally final. However, we may consider refunds in exceptional circumstances such as technical failures. Please review our Refund Policy for details.
Do you store my uploaded images?
No, we do not permanently store your uploaded images or generated photos on our servers. Images are processed in real-time and deleted immediately after generation. Please download your photos immediately.
Can I use the generated photos commercially?
Yes! Once generated, the photos are yours to use for any legal purpose including e-commerce, marketing, social media, and advertising.
What if the photos don't generate properly?
If you experience technical issues or receive corrupted images, please use the form above or email us at support@aiproductpix.com within 48 hours with your transaction details.
Need Technical Support?
When contacting us about technical issues, please include:
- Your transaction ID or payment confirmation email
- A detailed description of the issue
- Screenshots if applicable
- The date and time of your transaction
- Browser and device information
This information helps us resolve your issue quickly and efficiently.
Business Inquiries
For partnership opportunities, bulk licensing, or enterprise solutions, please contact us at:
business@aiproductpix.comAbout Flarmio
AI Product Pix is created by Flarmio, a firm specializing in crafting transformative mobile and web experiences. Learn more about our team and other projects on our About Us page.